Return & Refund Policy

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At Exunite, we want every customer to be satisfied with their purchase. If you face an issue with your order, please read our return and refund guidelines below.

Eligibility for Returns

You may request a return only if:

  • The product received is damaged or defective
  • You received the wrong item or wrong size
  • You notify us within 3 days of delivery

To be eligible, the product must be unused, unwashed, and in the same condition as received.

Non-Returnable Items

  • Used or washed items
  • Items without original packaging
  • Sale or discounted products
  • Customized or special-order items

Return Process

To request a return, email us at support@exunite.in with:

  • Order ID
  • Reason for return
  • Clear photos or an unboxing video of the issue

Our team will verify the issue and guide you through the return process.

Exchange Policy

If eligible, we can replace the product with the same item or a different size, depending on stock availability.

Refund Policy

If a replacement is not available, a refund will be issued.

Refunds will be processed within 10 days after the returned product is inspected and approved.

Return Shipping

Return shipping may be chargeable unless the product delivered was damaged, defective, or incorrect.

Order Cancellations

Orders can only be cancelled before they are shipped. Once shipped, cancellations are not possible.

Contact Us

For all return or refund queries, contact us at:

Email: support@exunite.in